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Surveys

Smith Group Surveys

Smith Group conducts surveys in response to client requests and industry trends. We are uniquely positioned to identify current issues in disability insurance, assess industry standards, and provide in-depth analysis of the situation. Smith Group’s service orientation is demonstrated through our ability to quickly and effectively provide valuable survey information to clients and colleagues. Topics include:

  • 9/11/01 Risk Survey: Impact on the Disability Insurance Industry
  • Actuarial Staffing Trends Survey
  • Appeals Survey
  • ASO Banking Survey
  • Claim Expense Survey
  • Claim Form Survey
  • Claim Overpayment Process and Recovery Survey
  • Claim Staffing Survey
  • Definition of Earnings Survey
  • Department of Labor Regulations Survey
  • Enrollment Survey
  • Expense and Retention Survey
  • Group Benefits Best Practices and Underwriting Guidelines Communication Survey
  • Group Insurance Metrics Survey
  • Group Insurance Proposals Survey
  • LTD Claim Duration Survey
  • LTD and STD Phone Call Recording Survey
  • LTD Plan Maximums Survey
  • LTD Reserve Table and Discount Rate Survey
  • Mental Health Parity Compliance Survey
  • New Claim Application Review Time for STD and LTD Claims
  • Occupational Risk Survey
  • Quality Management Survey
  • Recurrent Disability Survey
  • Retention and Reserving Survey
  • ROE Survey
  • STD and LTD Manual Expense Survey
  • Voluntary Disability Insurance Plan Offerings

For more information about upcoming surveys or to request a survey topic, please contact:
Kristen deCastro
(207) 879-5680